multiple charges on my account

[NoNetMuchSad]

Dear Vodafone,

Hope you are doing well. 

I have noticed that vodafone has withdrawn money from my account 3 times this month. Please can you check and clarify the reason for the charges. Thank you

Regards

Nanda

[Thomas]

Hi NoNetMuchSad,

let's take a look. Send me your customer number, name, date of birth and address in a private message.

Then reply again here in the post

Regards

Thomas

[Lars · Accepted solution]

Hi Nanda,

in the PN to Thomas you have forgotten some important data (date of birth, address and name).

Basically I can tell from the screenshot that the booking was cancelled by Vodafone Kabel Deutschland for the February invoice the first time. This was then debited again a few days later. 10 days later the march-bill was already done.

So everything is perfect from the side. The debit from Vodafone GmbH is probably a mobile phone contract. If you have any questions, you have to post them in the mobile phone board. Unfortunately I have no insight into that.

Best regards

Lars