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Kempten: Ausfall TV und Radio über Kabel
TV: Kabelfernsehen wird Mietersache. Jetzt handeln!
Deine Störung ist nicht dabei? Dann nutz unseren Störungsfinder!
Frage
Antwort
Lösung
am 11.07.2020 10:32
Hallo,
In Meine vodafone kann ich meine Rechnungen bis letzten Juni (Juni 2019) erreichen, aber ich benötige alle Rechnungen ab 2019.
Wie kann ich ALLE meine Rechnungen von 2019 sehen?
Freundliche Grüße,
Ugur
Gelöst! Gehe zu Lösung.
am 14.07.2020 17:21
I received them thanks.
Will receiving invoices with email monhtly cost me money?
am 15.07.2020 08:53
Hello Jordan01,
there are no costs for you if you receive the invoice every month by e-mail. Shall I set it up for you?
Best regards
Nancy
am 15.07.2020 21:59
Yes please. Thank you very much.
am 17.07.2020 14:32
Hello Jordan01,
I've taken care of it.
Do you have any more questions?
Best regards
Tina
19.07.2020 20:59 - bearbeitet 19.07.2020 21:00
Hi,
Thanks, yes I do.
I signed up for Vodafone almost 2 years ago. My two year contract will be expired at the end of August.
Do I have to sign another contract now?
If yes, what are my options?
PS: Please don't advise me to go to the Vodafone branches, it's not an option.
Thanks.
am 19.07.2020 21:35
Vodafone contracts (like most other contracts in Germany are automatically extended if you do not cancel three months in advance. So now it would be too late to cancel your contract for end of August. Please keep this in mind, also other contracts in Germany have to be cancelled actively otherwise you are running into unwanted extensions.
In your case I understood, that you want to continue with Vodafone, so you don't need to do anything.
am 13.08.2020 11:54
@strg-alt Thank you for your answer really helpful.
I don't mind if they renewed my current contract.
Only important thing is they don't make me pay extra for something. Whenever I wanted to do something for my tariff or contract, I paid this unwanted/invisible costs.
Currently I pay €29,99 /month and I don't want to pat 1 more cent extra.
Can somoene check my contract to make sure I will keep paying the same or lower amount?
am 13.08.2020 19:21
Just to make things clear: That is not a one-sided extension or renew of the contract by Vodafone, but it is exactly what you agreed on and signed for at the beginning of your contract!
That also means that the price may increase in case you only got a time-limited discount and that discount is running out. But this would be stated on your contract copy...
Anyhow, you can either opt to cancel the contract to the next possible date (this would most probably mean to August 2021) -OR- actively renew for another two years. Available speeds and prices for an active renew can be found in the corresponding price list - sometimes these offers include time-limited disounts for the first few months.
am 14.08.2020 13:49
Hello Jordan,
you permanently pay 29,99 € for Internet & Phone 50 Cable.
Best regards
Tina
am 14.08.2020 19:42
Hi @Tina ,
That's awesome, thank you!
Is my current contract open ended? Is there any restriction or notice period about ending it?
Cheers