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TV: Kabelfernsehen wird Mietersache. Jetzt handeln!
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Frage
Antwort
Lösung
am 11.07.2020 10:32
Hallo,
In Meine vodafone kann ich meine Rechnungen bis letzten Juni (Juni 2019) erreichen, aber ich benötige alle Rechnungen ab 2019.
Wie kann ich ALLE meine Rechnungen von 2019 sehen?
Freundliche Grüße,
Ugur
Gelöst! Gehe zu Lösung.
am 14.07.2020 12:08
Hello Jordan01,
I e-mailed you the bills again. Would you like to receive your invoices as an attachment by e-mail in the future?
Best regards
Nancy
am 11.07.2020 10:43
@Jordan01 schrieb:Hallo,
In Meine vodafone kann ich meine Rechnungen bis letzten Juni (Juni 2019) erreichen, aber ich benötige alle Rechnungen ab 2019.Wie kann ich ALLE meine Rechnungen von 2019 sehen?
Freundliche Grüße,
Ugur
In dem du die alle gespeichert hättest oder ausgedruckt hast.
Nachträglich kannste die hier bekommen für 3euro bearbeitungsgebuhr
am 11.07.2020 10:50
I have to pay for my own invoices? This is ridicilous 😞
11.07.2020 11:01 - bearbeitet 11.07.2020 11:01
No, you have to pay for the extra effort, @Jordan01.
Vodafone provide the invoices in your account temporally. You have to save your invoices. The pdf is only few kB big.
am 11.07.2020 11:22
Thank you for your answers.
How about Vodafone sending me the invoices. They never send me monthly invoices. Finding my invoices in my meinVodafone account is the only way to reach them?
am 11.07.2020 11:55
Yes, accessing and downloading from myVodafone is the only way to get the invoices.
But this online access is contractually agreed to...
If you want invoices in paper form to be sent to you by postal mail, there is an extra fee for each invoice for the additional amount that it makes to print them and send them.
And yes, Vodafone removes invoices from myVodafone after a certain time, if I remember correctly it's at the end of the year from 2 years ago, e.g. invoices from 2019 will disappear at 2021.
Anyhow if you're missing newer invoices, it may be that you have not connected your new customer account to your MyVodafone account - this happens especially if you switch from DSL to Cable or from Cable to DSL as you then get a new customer number.
am 11.07.2020 15:25
How can I pay to get all of my invoices?
Can I do it on mein Vodafone?
am 13.07.2020 11:58
Hello Jordan01,
in your customer portal you can call up and print or save the invoices of the last 13 months. If you would like a copy of your invoice, it costs 2.50 euros per invoice. Just write me which ones you need.
Best regards
Nancy
am 13.07.2020 23:20
Hi Nancy,
I need the invoices below:
2019 - May
2019 - April
2019 - March
2019 - February
2019 - January
Thanks a lot!
am 14.07.2020 12:08
Hello Jordan01,
I e-mailed you the bills again. Would you like to receive your invoices as an attachment by e-mail in the future?
Best regards
Nancy