am 07.07.2018 17:57
I got a new job and will move to the new city at the end of the month. The new apartment is provided by the employer already with the Internet. That is, I can not move the current contract. How can I terminate my contract? From the support I got this:
am 07.07.2018 19:03
Sorry to tell, but that the new apartment already has internet is no reason for a premature contract termination.
You can only prematurely terminate the contract if the old contract cannot be fullfilled at the new address (e.g. no cable connection at all -or- no cable connection by Vodafone -or- not the same speed possible).
If there is the possibility to realize the same contract at the new address, the contract will move (and you cannot prematurely cancel it).
In case that the contract cannot be fullfilled at the new location, you can terminate the contract to the date that you move - but you have to pay the monthly fees for additional 3 months (according to the telecommunications law).
am 09.07.2018 15:45
welcome to our community. Nice to see you. reneromann has already answered you and it is right.
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