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Termination

Shank401
Daten-Fan

Hello Team ,

 

Apologies for writing in english. I am a vodafone cabel customer for almost 9 months now and I am moving to a new address. 

 

My new address doesnt have vodafone connection and the support team adviced that I can terminate the contract early as there is no service offered.

I have sent my termination letter by fax last week and havent received any feedback till now. Can you please check and confirm if my termination has been processed? 

 

Regards,
Sashank

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1 Antwort 1
Thomas
Moderator

Hi Shank401,

 

there is no fax number for Kabel, so I assume that the cancellation has not reached us. Please use the relocation service, the colleagues there will take care of everything.

 

Regards

Thomas



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