TV: Kabelfernsehen wird Mietersache. Jetzt handeln!
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TV: Kabelfernsehen wird Mietersache. Jetzt handeln!
Deine Störung ist nicht dabei? Dann nutz unseren Störungsfinder!
Frage
Antwort
Lösung
am 25.06.2018 09:38
I am harshil jain a cable germany customer.
I was living in Neubürger Strasse 31b apt 197 and moved to Park Street 10 on May 1st. My new roommate also has a cable Germany contract already m
Since he has higher internet speed so we can not need.
I have written request to you with contract details and address proof via post to address
Vodafone Kabel Deutschland GmbH Beta-Strasse 6-8, 85774, Unterföhring
Regards,
Harshil
am 25.06.2018 14:56
Hi Contract2
i have to get an overview first. Please send me your customer number, name and address in a private message. Then reply again in the thread.
Regards
Thomas
am 16.07.2018 14:41
Hi Contract2,
thanks for your messages.
We have prematurely terminated your contract due to moving to another contract partner.Termination of the agreement will take effect on 16.09.2018. A written confirmation will be sent to your new address.
Regards
Stephan
am 16.07.2018 15:19
Hi,
Thanks for ending the contract.
I have few doubts:
you said it will be effective from 16.09. doees that mean i will be charged for internet till 16.09?
if yes, may i know the reason for this long time?
regards,
Harshil
am 17.07.2018 18:30
Hi Contract2,
yes, the contract will be charged until September.
Actually, you have no right to terminate the contract prematurely. If two customers move in together, we terminate one of the contracts prematurely as a gesture of goodwill with a period of three months.
Regards
Stephan