am 08.03.2019 16:21
Dear Vodaphone Team,
Can you please help me with the steps to close my Internet Contract ?
I had mailed as well as sent a letter by Post and got the advise to post a thread on this forum.
Please help me as I have to shift out of the apartment by 31st March 2019 and return back to my home country.
My contract ends in June 2019 and with 3 months notice period, I would like to end the contract by 30th March 2019.
am 11.03.2019 17:52
welcome to our Community.
For a closer look I need some information from you. Please send me a private message with the following information:
date of birth
your customer number
the link of this thread
Please reply here when you have sent the private message.
am 29.03.2019 15:40
I handled the termination under the Telecommunications Act. This means that the contract is still valid for 3 months after the move date. A written confirmation is on the way to you.
Öffentliche Lösungen helfen allen – schreib uns daher bitte einen Beitrag statt einer unaufgeforderten PN.
Private Daten erfragen wir bei Bedarf.
am 31.03.2019 07:26
we don't need anything more from you, we have already worked on everything. You can find everything you need to return the device in the cancellation confirmation.
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