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Termination of Cable Internet contract - leaving Germany
xprommer
Netzwerkforscher
Netzwerkforscher

Dear Vodafone,

I've already requested termination of my contract via MeinVodafone around a month ago,
and only today I've got a Abmeldung document from Bürgeramt.
Could you please tell me where should I send the scan of Abmeldung document and what to do next?

3 Antworten 3
Thomas
Moderator:in
Moderator:in

Hi xprommer,

 

the termination is already set correctly. We don't need deregistration anymore.

 

Regards

Thomas

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xprommer
Netzwerkforscher
Netzwerkforscher

Hi Thomas,

 

Are you sure that I don't need to send Abmeldung scan? because I remember it was a mandatory condition.

And I didn't receive still any official confirmation by mail from Vodafone in my postbox.

Could you please clarify as well where and when I need to send my Kabelbox and until which date I have to pay?

Thomas
Moderator:in
Moderator:in

Hi xprommer,

 

yeah, I'm sure. We have confirmed the cancellation by e-mail already on 23.08.2019. Please have a look into the spam folder.

 

Regards

Thomas

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