TV: Kabelfernsehen wird Mietersache. Jetzt handeln!
Deine Störung ist nicht dabei? Dann nutz unseren Störungsfinder!
TV: Kabelfernsehen wird Mietersache. Jetzt handeln!
Deine Störung ist nicht dabei? Dann nutz unseren Störungsfinder!
Frage
Antwort
Lösung
am 18.09.2019 15:10
Dear Vodafone,
I am currently using Vodafone Kabel internet in my temporary apartment but I have to leave and move back to the main one, where we also have Vodafone internet.
Therefore I need to cancel the current contract. I was advised to open a thread here in forum, can you please help with the termination?
Thanks and Regards
Christie
Gelöst! Gehe zu Lösung.
am 27.09.2019 14:09
Hi Christie,
I handled the resignation because of your move. You will receive the written confirmation within the next days. In 2-3 days at the latest it will also be available on the customer portal under "Meine Dokumente". Then please check it and give me feedback if your request is done with it.
Best regards
Lars
am 20.09.2019 09:51
Hi Christie,
I'll take a look at it. Please send me the following data by private message:
- Customer number of both contracts
- Name of the subscriber
- Address of both ports
- moving date
- Date of birth.
Contact us here in the thread as soon as you have sent the PM.
Best regards
Lars
am 27.09.2019 10:31
Thanks Lars, I sent a PM.
am 27.09.2019 14:09
Hi Christie,
I handled the resignation because of your move. You will receive the written confirmation within the next days. In 2-3 days at the latest it will also be available on the customer portal under "Meine Dokumente". Then please check it and give me feedback if your request is done with it.
Best regards
Lars
am 27.09.2019 17:21
Hi Lars,
thank you, I´ll check in the next days and let you know.
Best regards
Christie
am 09.10.2019 21:15
Hi Lars,
I received the confirmation letter.
Many thanks for your help!
Best regards,
Christie
am 10.10.2019 15:48
Hi Christie,
Thanks for your feedback. I was very happy to help you.
I close the thread with it. If you have any questions, just open a new thread.
Best regards
Lars