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1

Frage

2

Antwort

3

Lösung

Terminate the Vodafone kabel contract before end of the contact period
Christie
Smart-Analyzer
Smart-Analyzer

Dear Vodafone,

 

I am currently using Vodafone Kabel internet in my temporary apartment but I have to leave and move back to the main one, where we also have Vodafone internet.

Therefore I need to cancel the current contract. I was advised to open a thread here in forum, can you please help with the termination?

 

Thanks and Regards

Christie

1 Akzeptierte Lösung

Akzeptierte Lösungen
Lars
Ex-Moderator:in
Ex-Moderator:in

Hi Christie,

 

I handled the resignation because of your move. You will receive the written confirmation within the next days. In 2-3 days at the latest it will also be available on the customer portal under "Meine Dokumente". Then please check it and give me feedback if your request is done with it.

 

Best regards

Lars

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Lösung in ursprünglichem Beitrag anzeigen

6 Antworten 6
Lars
Ex-Moderator:in
Ex-Moderator:in

Hi Christie,

 

I'll take a look at it. Please send me the following data by private message:

 

- Customer number of both contracts

- Name of the subscriber

- Address of both ports

- moving date

- Date of birth.

 

Contact us here in the thread as soon as you have sent the PM.

 

Best regards

Lars

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Thanks Lars, I sent a PM.

Lars
Ex-Moderator:in
Ex-Moderator:in

Hi Christie,

 

I handled the resignation because of your move. You will receive the written confirmation within the next days. In 2-3 days at the latest it will also be available on the customer portal under "Meine Dokumente". Then please check it and give me feedback if your request is done with it.

 

Best regards

Lars

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Hi Lars, 

 

thank you, I´ll check in the next days and let you know.

 

Best regards

Christie

Hi Lars,

I received the confirmation letter.

Many thanks for your help! 

 

Best regards,

Christie

Lars
Ex-Moderator:in
Ex-Moderator:in

Hi Christie,

 

Thanks for your feedback. I was very happy to help you.

 

I close the thread with it. If you have any questions, just open a new thread.

 

Best regards

Lars

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