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Tarrif auto renewal query
nikable
Netzwerkforscher
Netzwerkforscher

Dear Support Team,

 

servus!


My current vodafone contract (Red Internet & Phone 100 Cable) would come to an end on 14.09.2021. I believe it was auto renewed on 2nd August;  it would be great for me to know the following details-

 

  • duration and price of the renewed contract.
  • any possible offer/discount associated to it

Thanks and regards,

 

Nikhil

2 Antworten 2
reneromann
SuperUser
SuperUser

Just look at your initial paperwork. It should state the price without discounts as well as any discounts and their time limits.

 

In case of an auto-renewal, the extension period is 12 months - as contractually agreed upon in the beginning of the contract. This also no "new" contract but just the old contract extending itself...

 

And to be clear: There is no automatic "contracts come to an end" - it's the other way around. In case you do nothing, the contract runs forever - your first chance to (actively) cancel the contract is to the end of the minimum contractual term (mostly after 24 months) - and then to every following year given that your cancellation is received before the 3 months cancellation notice period begins.

Stephan
Moderator:in
Moderator:in

Hi nikable,

 

if you haven't cancelled the contract, it will renewed to the last conditions.

 

Regards

Stephan

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