Tarifwechsel

[pawankore]

Ich möchte meinen Tarifplan auf 50 Mbps herabstufen

[Thomas]

Hallo pawankore,

in your case, not really. There is a lump sum of 99,50 Euro. This will only be charged if the error is not with us. We can exclude that with you. The levels at the connection are not correct and there we are responsible to correct that.

Regards

Thomas

[pawankore]

Hi Thomas,

If there are no charges to be paid by me I am ok with a technician visiting my place.

Best Regards,

Pawan Kore

[Stephan]

Hi pawankore,

a technician will call in the next days to make an appointment. He'll try to fix your speed issues.

Regards

Stephan