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Still paying for my contract

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Daten-Fan

Dear,

I got direct to put my email here, because I got an email from kabel-kundenservice@Vodafone.com.

 

Dear,

I just got another payment for Vodafone while I am not a member anymore since the 2nd of September (please see the original email). I requested this payment back right away. (please see original email).

I have payed my abmahnung for the 30th of September, which I didn't agree with but payed anyway... (please see original email). I have sent the router back a while ago and you told me you received it (please see original email).

I have had back and forward emails with ***, but he stopped replying, so my conclusion is that the contract terminated. (please see original email).

Please stop taking monthly fees for my contract which is not existing anymore.

 

Regards,

 

K.

 

EDIT: Klarname editiert

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1 Antwort 1
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Moderator

Hi KevinRoevens,

 

are you sure that the contract doesn't exist any more?

If you have received a cancellation confirmation for your tariff, what is the cancellation date?

 

Regards

Stephan

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