Router sent back. What's next?

[paumgart]

Hi, I cancel my contract and sent back my router, it was received today. What happens next? Thanks

[Stephan]

Hi paumgart,

welcome to our Community.

If you have cancelled your contract, it will end on the confirmed date.

Regards

Stephan

[paumgart]

Hi, will I receive a refund for sending the router back?

[Torsten]

No, you will not receive a refund. However, there is also no charge for late returns if the device was returned within 14 days of the end of the contract.

[Stephan]

Hi paumgart,

it would be ice, if you could provide us with some additional information.

What device did you send back, which tariff did you had and so on. In some cases the hardware can be refunded and in some not. But therefore we need some info.

Regards

Stephan