Red Internet and Phone 100 Cable Connection Status

[Dyoung]

Hello,
I ordered my Red Internet and Phone 100 Cable around a month ago, and like someother people I am having difficulties due to the language barrier to find out what status my connection is currently at. I have my router installed and have registered as required but now have no visability of when my connection will be put in place.
I have tried the phone numbers and looked online in my account but need some help please!
Regards Dyoung

[Stephan]

Hi Dyoung,

Please send me a private message with the following information:

your name

your address

your customer number

the link of this thread

Please reply here when you have sent the private message.

Regards

Stephan

[Stephan]

Hi Dyoung,

thanks for the pm.

The contract is already activated. You should already be able to use the connection.

Regards

Stephan

[Stephan]

Hi dyoung,

thanks for the pm.

I ordered a technician for you. He will call you for an appointment. If there are any problems with that, please contact us here in the thread.

Regards

Stephan

[Thomas]

Hi Dyoung,

we've placed a new order. The technician will contact you for an appointment.

Regards

Thomas