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Reached 6 months of cable contract and would like to switch to 250Mbs instead of 1000Mbps

Paschoal
Smart-Analyzer

Hi, my contract completed 6 months in December, and Vodafone probably tried to call me to confirm if I'd like to keep the 1000Mbs contract or reduce to 250Mbs. Unfortunately, I was out of the country on vacation and could not opt ​​for the 250Mbs. Is it possible to opt now?

Thank you

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1 Antwort 1
Stephan
Moderator

Hi Paschoal,

 

I'm sure we can help you with that.

 

For a closer look I need some information from you. Please send me a private message with the following information:

 

your name

your address

date of birth

your customer number

the link of this thread

 

Please reply here when you have sent the private message.

 

Regards

Stephan

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