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Question regarding contract extension
annkintel
Netzwerkforscher
Netzwerkforscher

Hi,

I took the vodafone cabel connection in dec 2018. Initial period was 2 years and currently I am paying 30 euros per month for Red Internet and phone 50 cable plan.

My question are around what would happen after the 2 years end.

 

a) Will the contract renew automatically? My assumption is Yes, it will renew automatically.

b) If the contract will renew automatically, then for what period?

c) If the contract will renew automatically, then how much I would pay?

d) I want to cancel my current contract and apply for a new contract at the same place. Is it possible? If yes, will I still need to return the router?

 

Thanks for looking into it.

 

 

15 Antworten 15
Tina
Ex-Moderator:in
Ex-Moderator:in

Hello, Annkintel,

 

you're right. Your contract is automatically renewed for 12 months. The regular price should be 29,99 € per month.

 

If you already have a contract, you should consider a tariff change. Shall I see what I can offer you?

 

Best regards

Tina

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annkintel
Netzwerkforscher
Netzwerkforscher

Hi, what's the offer?

Tina
Ex-Moderator:in
Ex-Moderator:in

Hello annkintel,

 

I take a look. Send me the following informations in a private message:

 

full name

date of birth

address

customer number

 

Write a short reply here afterwards.

 

Best regards

Tina

   

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annkintel
Netzwerkforscher
Netzwerkforscher

@Tina sent a message. Please do not make any changes to my contract right now. Details sent are just to know possible offers.

 

Thanks,

Thomas
Moderator:in
Moderator:in

Hi annkintel,

 

do you already have an idea which bandwidth it should be and what the maximum costs should be?

 

Regards

Thomas

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@Thomas the maximum cost should be 29.99 Euros per month.

Thomas
Moderator:in
Moderator:in

Hi annkintel,

 

correctly the tariff costs 29,99 Euro per month.

 

Regards

Thomas

 

 

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@Thomas i know and i get 50 Mbps down/5 Mbps up speed. Do you have a better offer within 29,99 euros per month? 

 

If not, I would explore other internet providers.

Thomas
Moderator:in
Moderator:in

Hallo annkintel,

 

this is already the cheapest tariff we offer.

 

Regards

Thomas

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