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TV: Kabelfernsehen wird Mietersache. Jetzt handeln!
Deine Störung ist nicht dabei? Dann nutz unseren Störungsfinder!
Frage
Antwort
Lösung
am 12.08.2020 16:25
Hi,
I took the vodafone cabel connection in dec 2018. Initial period was 2 years and currently I am paying 30 euros per month for Red Internet and phone 50 cable plan.
My question are around what would happen after the 2 years end.
a) Will the contract renew automatically? My assumption is Yes, it will renew automatically.
b) If the contract will renew automatically, then for what period?
c) If the contract will renew automatically, then how much I would pay?
d) I want to cancel my current contract and apply for a new contract at the same place. Is it possible? If yes, will I still need to return the router?
Thanks for looking into it.
am 13.08.2020 08:23
Hello, Annkintel,
you're right. Your contract is automatically renewed for 12 months. The regular price should be 29,99 € per month.
If you already have a contract, you should consider a tariff change. Shall I see what I can offer you?
Best regards
Tina
am 13.08.2020 17:23
Hi, what's the offer?
am 14.08.2020 12:15
Hello annkintel,
I take a look. Send me the following informations in a private message:
full name
date of birth
address
customer number
Write a short reply here afterwards.
Best regards
Tina
am 14.08.2020 12:24
@Tina sent a message. Please do not make any changes to my contract right now. Details sent are just to know possible offers.
Thanks,
am 15.08.2020 13:46
Hi annkintel,
do you already have an idea which bandwidth it should be and what the maximum costs should be?
Regards
Thomas
am 20.08.2020 09:49
@Thomas the maximum cost should be 29.99 Euros per month.
am 20.08.2020 13:59
Hi annkintel,
correctly the tariff costs 29,99 Euro per month.
Regards
Thomas
am 20.08.2020 14:07
@Thomas i know and i get 50 Mbps down/5 Mbps up speed. Do you have a better offer within 29,99 euros per month?
If not, I would explore other internet providers.
am 20.08.2020 15:11
Hallo annkintel,
this is already the cheapest tariff we offer.
Regards
Thomas