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Procedure to upload city de-registration letter for finalization of Contract Termination
SaiKL
Smart-Analyzer
Smart-Analyzer

Hi Support Team,

 

This is regarding my Internet contract, which is expected to be closed by 06th Sept 2018. As part of the finalization of this purpose, I am supposed to upload city de-registration letter. I have already uploaded it using one of the forms on Vodafone site. But I have not got any confirmation yet.

 

Please let me know if you need any additonal info.

 

Can you please help to close out this process? 

 

Edit: @SaiKL I moved your thread from DSL to the Kabel board.

7 Antworten 7
Tina
Ex-Moderator:in
Ex-Moderator:in

Hello SaiKL,

 

welcome to our community. Nice to see you.

 

Send me the following informations in a private message:

 

full name

address

customer number

 

Write a short reply here afterwards.

 

Kind regards

Tina

 

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SaiKL
Smart-Analyzer
Smart-Analyzer

hi Tina,

 

Information shared as requested.

 

Thanks,

Sai

Tina
Ex-Moderator:in
Ex-Moderator:in

Hello SaiKL,

 

your contract has ended. We need the confirmation of deregistration for germany. Do you have this?

 

Kind regards

Tina

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SaiKL
Smart-Analyzer
Smart-Analyzer

Hi Tina,

 

Thanks for the info. Yes, I have it available. What is preferrable way to send it to you? Please let me know.

 

Thanks,

Sai

Tina
Ex-Moderator:in
Ex-Moderator:in

Hallo SaiKL,

 

send me a picture (e.g. by mobile phone) in a private message.

 

Best regards

Tina

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SaiKL
Smart-Analyzer
Smart-Analyzer

Hi Tina,

 

I have sent you the picture of city de-registration letter through private message. Please check and confirm if this would be sufficient to finalize the procedure of termination.

 

Thanks,

Sai

Stephan
Moderator:in
Moderator:in

Hi SaiKL,

 

thanks for the document. Everything is fine now.

 

Regards

Stephan

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