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TV: Kabelfernsehen wird Mietersache. Jetzt handeln!
Deine Störung ist nicht dabei? Dann nutz unseren Störungsfinder!
Frage
Antwort
Lösung
am 03.09.2018 07:34 - zuletzt bearbeitet am 04.09.2018 16:03 von Jens-K
Hi Support Team,
This is regarding my Internet contract, which is expected to be closed by 06th Sept 2018. As part of the finalization of this purpose, I am supposed to upload city de-registration letter. I have already uploaded it using one of the forms on Vodafone site. But I have not got any confirmation yet.
Please let me know if you need any additonal info.
Can you please help to close out this process?
Edit: @SaiKL I moved your thread from DSL to the Kabel board.
am 05.09.2018 11:25
Hello SaiKL,
welcome to our community. Nice to see you.
Send me the following informations in a private message:
full name
address
customer number
Write a short reply here afterwards.
Kind regards
Tina
am 05.09.2018 11:57
hi Tina,
Information shared as requested.
Thanks,
Sai
am 06.09.2018 10:04
Hello SaiKL,
your contract has ended. We need the confirmation of deregistration for germany. Do you have this?
Kind regards
Tina
am 06.09.2018 10:35
Hi Tina,
Thanks for the info. Yes, I have it available. What is preferrable way to send it to you? Please let me know.
Thanks,
Sai
am 07.09.2018 11:57
Hallo SaiKL,
send me a picture (e.g. by mobile phone) in a private message.
Best regards
Tina
am 07.09.2018 13:17
Hi Tina,
I have sent you the picture of city de-registration letter through private message. Please check and confirm if this would be sufficient to finalize the procedure of termination.
Thanks,
Sai
am 09.09.2018 15:31
Hi SaiKL,
thanks for the document. Everything is fine now.
Regards
Stephan