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Payments for a sevice that I have not ordered
Forum-Checker

Hi

 

I have never ordered a service from Vodafone. I tried but failed miserably, when I lived in  Munich. I have moved back to Copenhagen, and found that you have drawn money from my account. Please stop that and reimburse the payments that you have drawn. 

 

I have the payment details from my bank account:
 
06/13/2019 SEPA-Direct Debit Vodafone Kabel Deutschland GmbH 
Direct Debit retur         -19.99 EUR
Ihre Rechnung online bei www.vodafone.de/meinkabel
 
Thank you
Thomas
 
Edit: Please don't post personal information like f.e. your customernumber in public.
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1 Antwort 1
Moderator

Hi TElkjaer,

 

let's take a look. Send me your customer number, name, date of birth and address in a private message.

 

Then reply again here in the post.

 

Regards

Thomas

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