TV: Kabelfernsehen wird Mietersache. Jetzt handeln!
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TV: Kabelfernsehen wird Mietersache. Jetzt handeln!
Deine Störung ist nicht dabei? Dann nutz unseren Störungsfinder!
Frage
Antwort
Lösung
am 20.11.2019 21:11 - zuletzt bearbeitet am 20.11.2019 21:15 von Kurtler
Hello,
I am relocating to an another flat in saarbrucken. I would like to transfer the cable contract ownership from my name to my flatmate. Account personal details, bank details has to be transferred on her name. Please let me know the process of transferring the ownership.
Kundennummer: XXXXXXXX
Regards,
Vignesh Kumar R
Edit: @Ownership_Trans Customer number removed. Please do not post personal information publicly. Kurtler
am 04.12.2019 12:43
Hello Grit,
I would like to terminate the contract. Could you please share the procedure/process for it.
Thanks in advance.
Regards,
Vignesh Kumar R.
am 05.12.2019 13:56
Hey Ownership_Trans,
then please send me your name, full address, customer number and date of birth in a private message. In addition, I need the moving date, the new address and also name, customer number, address and date of birth of the other contract partner. After the PN, please contact me again here in the article.
Regards
Grit
am 13.12.2019 14:15
Hello Grit,
I am not sure how to send private message. Could you please guide me on this.
Regards,
Vignesh Kumar R
am 14.12.2019 18:13
Hello
in my profile you will find the possibility to send me a private message. You have to be logged in.
Regards
Grit
am 16.12.2019 14:33
Hello Grit,
I have shared the required details in private message.
Regards,
Vignesh Kumar Rajasekaran
am 17.12.2019 15:51
Hello Ownership_Trans,
I took care of the resignation. You'll get the confirmation separately.
Do you have other questions?
Best regards
Tina
am 18.12.2019 10:41
Hi,
Thank you. I have 2 queries.
1. As per the process it takes 3 months for contract termination. So do i need to pay till the contract termination ?
2. What about the router ? Do i need to post it back to vodafone store ?
Regards,
Vignesh Kumar R
am 18.12.2019 21:25
To your first question: Yes, the contract ends 3 months after your moving day. Until then we charge the fees.
You send the hardware to the following address:
Vodafone Kabel Deutschland GmbH
c/o DHL Paket
Am Tower 222
90475 Nürnberg
Best regards
Tina
am 19.12.2019 09:37
Hello Tina,
Thank you. I didnt receive any mail for contract cancellation.
Please let me know the contract cancellation start and end date.
Thank you,
Vignesh Kumar R
am 23.12.2019 08:33
I will send you the confirmation by e-mail. Send me your e-mail address in a private message.
Best regards
Tina