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New customer number

Daten-Fan

Hi,

I transfered my cable tarrif contract from saarbrucken to berlin then I received a new customer number. They mentioned to use this new one to register.

However when I go to register it needs activation code that I don't have the new one.

When I enter I don't have it to get new one, I get a message that the customer number is not valid.

Any suggestions? Thanks

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1 Antwort 1
Moderatorin

Hello Reza_b,

 

you want to add the contract to the customer portal and need an activation code? We can do that, send me a private message with your name, full address, customer number and date of birth. Important: Afterwards, get back to me here in the thread.

 

Regards

Grit



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