NEW CUSTOMER BUT YET TO RECEIVE MY ORDER

[Xadi]

I signed a contract for the Vodafone 1000cable on 11-10-2021,the customer care assistant who helped me said I'll receive it in 3 days but I am yet to receive it. I only have ID number on my copy of the contract and cannot track it. Please I will like to know the status of my order and possibly change the delivery address if possible. 

[Stephan]

Hi Xadi,

welcome here in our community.

Have you now received the hardware and the documents for your order?

Sometimes it takes a few days to get everything ready and shipped to customers.

Regards

Stephan