TV: Ausfall TV-Sender Heimatkanal über Sky-Geräte
TV: Kabelfernsehen wird Mietersache. Jetzt handeln!
Deine Störung ist nicht dabei? Dann nutz unseren Störungsfinder!
TV: Ausfall TV-Sender Heimatkanal über Sky-Geräte
TV: Kabelfernsehen wird Mietersache. Jetzt handeln!
Deine Störung ist nicht dabei? Dann nutz unseren Störungsfinder!
Frage
Antwort
Lösung
am 20.01.2021 15:49
I am moving to a new address, but when choosing the umzugservice on the portal, I didn't get any email confirmation or a termin to move to the new flat.
Also, my contract is ending in March, so I can't start a different one if that's the only option.
How can I proceed?
am 21.01.2021 16:33
Hallo iagomoreira,
let's take a look. Send me your customer number, name, date of birth and address in a private message.
Then reply again here in the post.
Regards
Thomas
am 22.01.2021 19:55
Hi iagomoreira,
when are you moving? We already have a request to transfer the number to a new provider on 22. 03. 2021. Will this provider be installed at the new address? We can try to get the number to the new provider sooner. But the contract with us ends in March at the earliest.
Best regards
Lars
23.01.2021 01:04 - bearbeitet 23.01.2021 01:10
No, I will need to cancel with that one too.
The new apartment I rented already have an internet connection.
My contract with Vodafone was cable, and on the new address you don't have the same offer, so I can't transfer.
That's why I need to cancel the current contract earlier.
am 25.01.2021 16:33
Hi iagomoreira,
the termination will not take place earlier. Even if you move to an area not served by cable, the contract will end at the end of the minimum contract term or a maximum of 3 months after the move date.
Best regards
Lars