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Moving to another apartment
XsistemZ
Netzwerkforscher
Netzwerkforscher

Hello,

 

I already contact Vodafone to cancel my contract due I am moving to another apartment and the already have internet.  I already have the new contract. 

 

Could you please let me know what should I do to cancel it?

 

thank you 

 

Leticia 

 

 

7 Antworten 7
Nancy
Ex-Moderator:in
Ex-Moderator:in

Hello XsistemZ,

in your new apartment you already have an internet contract via cable? Then we need the customer data of the contract owner at the new address. Have you already informed us of your move with address and date?

Please send me your customer number, name, date of birth, address and the data of the contract holder where you are moving to by private message.

Afterwards, please report back here in the thread.

Best regards
Nancy

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XsistemZ
Netzwerkforscher
Netzwerkforscher

Hello Tina,

 

I sent you the PM

 

Thanks

 

Thomas
Moderator:in
Moderator:in

Hi XsistemZ,

 

please also send us the new address by private message.

 

Regards

Thomas

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XsistemZ
Netzwerkforscher
Netzwerkforscher

Hello Thomas,

 

I have sent the new address to Tina.

 

Thank you

Thomas
Moderator:in
Moderator:in

Hi XsistemZ,

 

we checked the new address. There is no contract on your name. You just can take the connection with you.

 

Regards

Thomas

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XsistemZ
Netzwerkforscher
Netzwerkforscher

Hello Thomas.

 

This is a sharing apartment. The flat has already connection to be used.  

 

Thank you

Nancy
Ex-Moderator:in
Ex-Moderator:in

Hello XsistemZ,

 

who's the contract on at your new address? Send me the customer number, the name of our contract partner and date of birth via PN.

 

Afterwards write me again here in the thread.

Best regards
Nancy

 

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