Moving out of area

[FrankSpatt]

Hello, I was told I should write to the forum. I am moving to a new address that is not serviced by Vodafone. I have completed the move service online form. Is that all I have to do? 

Thank you.

@FrankSpatt Moved from DSL to Kabel. Regards, Jens-K

[Jens-K]

Hi FrankSpatt,

are you using DSL or Cable?

If you use DSL you need to either call us or send us an e-mail and tell us your new address and the date when you are moving.

You then can cancel the contract or change to a lower bandwidth.

Regards,

Jens

[FrankSpatt]

I am a cable customer now.  Unfortunately, you do not have service in the new location.

I put in the umzeug form on the website with the important information on when I am leaving.

I think that's all I need to do, correct?

Frank

[Stephan · Accepted solution]

Hi FrankSpatt,

yes, that's right.

If you have reported the move of your cable connection via the form, you do not need to do anything else. You will also receive a confirmation soon.

The contract is then already terminated before the end of the contract period.

Regards

Stephan