TV: Kabelfernsehen wird Mietersache. Jetzt handeln!
Deine Störung ist nicht dabei? Dann nutz unseren Störungsfinder!
TV: Kabelfernsehen wird Mietersache. Jetzt handeln!
Deine Störung ist nicht dabei? Dann nutz unseren Störungsfinder!
Frage
Antwort
Lösung
am 14.08.2020 13:32
Hi,
I'm moving to Düsseldorf in a couple of weeks and when I tried to notify Vodafone from my move, but all I got is:
Wir sind überall für Dich da:
In Deinem neuen Zuhause mit Kabel Internet von Unitymedia
I also checked if the same speed (Kabel Red 1000) was available in the new address and it is. So I should be able to keep the exact same internet, but transitioning to Unitymedia. Is that something possible?
Is there a form that I need to fill in to be able to do that, or will I have to cancel my contract with Vodafone and make a new one with Unitymedia?
My german is very limited, so I can't call Vodafone directly for this.
Gelöst! Gehe zu Lösung.
am 20.08.2020 13:47
Hi elhebert,
please inform us about your move simply by filling in the move form. The responsible colleagues will then immediately check what is possible at the new address.
Best regards
Lars
am 18.08.2020 15:45
Hello elhebert,
from which federal state are you moving to Düsseldorf? Are you currently a Vodafone DSL or Vodafone Kabel Deutschland customer?
Many greetings,
Maria
am 18.08.2020 16:05
I'm moving from Saxony, and I am Vodafone Kabel.
am 20.08.2020 13:47
Hi elhebert,
please inform us about your move simply by filling in the move form. The responsible colleagues will then immediately check what is possible at the new address.
Best regards
Lars