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Left Germany months ago, need to Cancel Internet
srk_can
Daten-Fan
Daten-Fan

I have tried numerous times to cancel over the last 6 months... and no luck. I have tired email, and letters in the mail with proof of my moving. Nothing. I am still being charged for a service I am not even there to use. I live out of the country and haven't lived in Germany since 2017. Please advise. I just tried to send a PM to a moderator... I need this dealt with. It is really kind of rediculous.

 

Edit: @srk_can thread moved to right board

1 Antwort 1
Tina
Ex-Moderator:in
Ex-Moderator:in

Hello srk_can,

 

welcome to our community. Nice to see you.

 

Send me the following informations in a private message:

 

full name

address

customer number

 

Write a short reply here afterwards.

 

Kind regards

Tina

 

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