TV: Kabelfernsehen wird Mietersache. Jetzt handeln!
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TV: Kabelfernsehen wird Mietersache. Jetzt handeln!
Deine Störung ist nicht dabei? Dann nutz unseren Störungsfinder!
Frage
Antwort
Lösung
am 06.08.2019 19:20
Hi,
I will be leaving Geramny at the end of the month and need to canel my cabel broadband contract. I have tried doing it through the online protal but they have not set the correct date for my cancellation. Can someone help me fix this ?
Thanks,
Sean
am 06.08.2019 20:00
Hi @sean-harkin , if you leave Germany, so you have to pay 3 months additional. The correct date ist 30.11.19
Perhaps VF is waiting for a copy of the deregistration?
am 03.09.2019 15:52
Ok thanks for the answer, where do I need to send the deregistraion to ?
am 06.09.2019 07:40
Hello sean-harkin,
send me the following informations in a private message:
full name
date of birth
address
customer number
Just insert a picture of the deregistraion there.
Please reply here when you have sent the private message.
Best regards
Tina
am 06.09.2019 15:47
Thanks @Tina I have sent you the details in a privete message.
am 09.09.2019 10:32
Thank you. I took care of the cancellation. The contract ends on 29th of november 2019. The notice period is 3 months (from the day of move).
Best regards
Tina