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Behoben: Delligsen, Gronau, Alfeld, Elze: Ausfall Telefonie und Daten über Mobilfunk
TV: Kabelfernsehen wird Mietersache. Jetzt handeln!
Deine Störung ist nicht dabei? Dann nutz unseren Störungsfinder!
Frage
Antwort
Lösung
am 05.02.2019 10:45 - zuletzt bearbeitet am 05.02.2019 10:54 von WolfgangF
Hi,
I would like to cancel my cable connection from Vodafone on 28th of February 2019 since I am leaving Germany for good.
I would like to know the next steps and information on where to deposit the cable box.
Best,
Edit: Thread moved to matching board. DSL-->Kabel
Gelöst! Gehe zu Lösung.
am 13.02.2019 17:53
Thanks a alot ,
Now shall I expect a termination letter from vodafone to be sent by post ?
Kind regards,
Yosra
am 15.02.2019 07:38
Hello YB1,
right, you will receive the cancellation confirmation by post. But you should also have received a mail. In your customer portal the letter should also be visible.
Regards
Grit
am 15.02.2019 10:41
Dear Grit
I still I didn't recieve the letter neither by email nor by post
Kind regards,
YB1
am 15.02.2019 14:11
Hello YB1,
then he'll come. We have no influence on the duration. In the customer portal the letter is deposited, you can call it up there, if the post takes too long for you.
Regards
Grit
am 18.02.2019 19:46
Hello
I didn't recieve a confirmation of contract cancellation by email , could you sent it to me please.
Kind regards,
Yb1
am 20.02.2019 16:09
Hi YB1,
you're safe. It is on 09.02.2019 to the deposited mail address was sent.
Regards
Thomas