Leaving Germany end of February 2019 Cancellation Cable

[YB1]

Hi, 

I would like to cancel my cable connection from Vodafone on 28th of February  2019 since I am leaving Germany for good. 

I would like to know the next steps and information on where to deposit the cable box.

Best,

Edit: Thread moved to matching board. DSL-->Kabel

[YB1]

Thanks a alot , 

Now shall I expect a termination letter from vodafone to be sent by post ? 

Kind regards, 

Yosra 

[Grit]

Hello YB1,

right, you will receive the cancellation confirmation by post. But you should also have received a mail. In your customer portal the letter should also be visible.

Regards

Grit

[YB1]

Dear Grit

I still I didn't recieve the letter neither by email nor by post 

Kind regards, 

YB1

[Grit]

Hello YB1,

then he'll come. We have no influence on the duration. In the customer portal the letter is deposited, you can call it up there, if the post takes too long for you.

Regards

Grit

[YB1]

Hello 

I didn't recieve a confirmation of contract cancellation by email , could you sent it to me please. 

Kind regards, 

Yb1

[Thomas]

Hi YB1,

you're safe. It is on 09.02.2019 to the deposited mail address was sent.

Regards

Thomas