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Frage
Antwort
Lösung
am 17.06.2021 17:43
Hello, I am a Vodafone Kabel customer and my current 2-year contract will expire in 2 months. I wanted to know if there are any current offers or loyalty bonus on 50/100 Mbps plans. If yes, then I would like to know the details to consider renewing my contract with Vodafone.
Location: Berlin 13353
Thank you.
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am 17.06.2021 17:53
If you have not already cancelled the contraact, the contract will have already automatically extended for another year as you most presumably already have missed the notice period for the cancellation.
And as far as I know, there's no bonus for those "small" tariff plans.
am 17.06.2021 17:53
If you have not already cancelled the contraact, the contract will have already automatically extended for another year as you most presumably already have missed the notice period for the cancellation.
And as far as I know, there's no bonus for those "small" tariff plans.
am 24.06.2021 22:46
Really? I was told by another Kabel customer that I need to ask for renewal, else it gets terminated at the end of the 2-year term. If it gets auto-renewed, I would be informed by post, right? Haven't received anything.
am 24.06.2021 22:48
am 25.06.2021 00:17
In case you have not sent a cancellation letter to Vodafone, the contracts auto-renew - there's no confirmation of that renewal at all as there's no need to. You agreed on that procedure as you signed the contract.
The opposite is the case - you need to send an explicit cancellation request to terminate the contract after its term is over - adhering to the notice periods. And only if such a cancellation notice by you is received by Vodafone in time, your contract will not extend but end.
25.06.2021 12:56 - bearbeitet 25.06.2021 12:59
Thanks @reneromann
Do you know if it gets renewed for the same duration, ie 2 years? And the plan + price remains the same?
How about the router? I have the standard box and I'm currently not paying any monthly rental for it, will it continue to be that way?
am 25.06.2021 14:05
Auto-Renewal is for one year only...
However, prices and contents of the contract remain as agreed upon - anyhow this MIGHT mean that the price increases if any kind of price bonus was only agreed upon for the inital 2 years...