Kabel Deutschland-Vertrag hinzufügen fehler

[tibelchior]

Hello everybody,

I have a mobile contract for months and now I also have Kabel from Vodafone at home.

In the login area it's only showing my mobile contract, so I tried to add the Kabel. When I type everything and go to the next step I get an error message:

Entschuldigung, da ist was schiefgelaufen.

Bitte versuchen Sie es später noch einmal.

Is there any solution for this? Already tried many times, since last week.

Thanks.

[Thomas · Accepted solution]

Hi tibelchior,

our systems were down. Please try again.

Regards

Thomas

[tibelchior]

Ok, now it worked. Thanks for the help! But when I try to access anything from this contract, it shows as I don't have.

Sie haben noch kein Kabel-Produkt im Bestand.

I noticed it redirects to "meinkabel" page.

[Thomas]

Hi tibelchior,

is the cable contract already active? If so, you should be able to add it.

Regards

Thomas

[tibelchior]

Today it was working fine. I think it just takes some time to show everything in there.

Thanks for the help!

[Thomas]

Hi tibelchior,

very good.

Do you still have questions or can the post be closed?

Regards

Thomas

[tibelchior]

No, it's ok. You can close it.

Thanks