TV: Kabelfernsehen wird Mietersache. Jetzt handeln!
Deine Störung ist nicht dabei? Dann nutz unseren Störungsfinder!
TV: Kabelfernsehen wird Mietersache. Jetzt handeln!
Deine Störung ist nicht dabei? Dann nutz unseren Störungsfinder!
Frage
Antwort
Lösung
am 24.10.2018 20:48 - zuletzt bearbeitet am 24.10.2018 20:50 von Thomas
Hi
I had bought a Vodafone Kabel connection in October 2017. After the signing, I was told that Kabel connection is not possible at my house in Hamburg, Germany.
The contract was then cancelled, yet Vodafone has been charging my account for more than 1 year for this contract. In fact, I only received the official Kundigung 2 months ago without receiving ANY services of a Kabel connection.
The transactions are still continuing. After numerous visits and complaints at the Vodafone store I am making an appeal here as I need the transactions to stop and to receive my refund.
Regards
Jharnaa Malhotra
Edit: @jharnaamalhotra moved in to the right board
am 25.10.2018 17:44
Hi jharnaamalhotra,
we can take a look at that. Please send me a private message with the following information:
your name
your address
your customer number
the link of this thread
Please reply here when you have sent the private message.
Regards
Stephan