am 08.11.2018 22:47 - zuletzt bearbeitet am 14.11.2018 12:42 von Claudia
I'm sorry to write here directly in english, but I'm at the Beggining with my German lessons.
For the last few weeks, after 20:00, the internet is really slow. I live in ***
I've done the following with no success:
- use cable
use a different computer
stop / start the fade after waiting for 10 sec
reset the modem
The same result, the internet is really slow. I do not know what to do.
Community-Team: Removed address
am 09.11.2018 21:26
Can someone help me, I'm using now, vodafone hotspot, as the internet is really slow.
I've try to reach the free customer number, but I cannot manage to chat with anybody, as my german is not that good.
Thanks in advanced
am 14.11.2018 12:48
I guess it's meant to be that I got your thread . Sorry to have kept you waiting, but we have quite a backlog currently :/. I'd like to have a look at your access, all I need is your customer number and your address for the authentication. Send me both in a private message and leave a short reply in this thread.
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