Internet not working since I moved to different city

[rajat]

Hello,

My internet connection is not working since I moved from Hof to Frankfurt. I tried sending the email to Unitymedia they say my accound does not exists. I cannot contact the customer care since they only speak German.

It has been 2 months since I am trying to reach some one to resolve this.

 I request immediate help

[Ida]

Hey rajat

I will be glad to take a look at it for you, please send me the following information via PM:

Name / First name

Date of birth

complete address

Federal State

Customer number

Best regards
Ida