Internet and TV Contract

[varun1]

Hello,

I had recieved the TV box in the month of December 2018, which i have sent back on 19.12.2018 by DHL.

This was the second time i sent back the TV box back. This time i sent the TV box back and i did not send a seperate letter by post saying i have sent the TV box.

As i do not have the TV box and i am not using it services, can you please end this TV Contract and also i am planning to end my Internet Contract which is going to end in August 2019.

Please let me know if you can cancel the Contracts.

Best Regards,

Varun

[Thomas]

Hi Varun,

let's take a look. Send me your customer number, name, date of birth and address in a private message.

Then reply again here in the post.

Regards

Thomas

[varun1]

Hi Thomas,

I have sent the details, please have a look.

BR,
Varun

[Thomas · Accepted solution]

Hi Varun,

we terminated the TV contract immediately. The Internet & Phone contract will be cancelled at the regular end of the contract period. You will also receive a confirmation.

Regards

Thomas

[varun1]

Hello Thomas,

Thank you for the quick support.

BR,

Varun

[Thomas]

Hi Varun,

my pleasure. Do you still have questions or can the post be closed?

Regards

Thomas

[varun1]

Hello Thomas,

No i do not have any questions. You can close the post.

Thanks a lot again.

Have great day.

BR,

Varun