Installation Kabelbox

[mieza1207]

Hi! We just ordered the Red Internet und Phone 50 Cable and received the devices on Saturday. We tried installing the Kabelbox yesterday but to no success. The Power and @ LED continues to blink for more than 15 minutes. We are unable to connect successfully to the internet. Could you please help us solve this problem?

[Kurtler]

Call the contract hotline, 0800 2787000. Say the self-installation failed. Then a technician will be sent to you.

Regards Kurt

[ERFD]

Hello mieza1207,

could you get anything through the hotline?

Best regards Fred