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TV: Kabelfernsehen wird Mietersache. Jetzt handeln!
Deine Störung ist nicht dabei? Dann nutz unseren Störungsfinder!
Frage
Antwort
Lösung
am 20.04.2021 11:03
Hi,
On March 14th I moved from Germany to Sweden, as a part of this process i cancelled my Red Internet & Phone Young 400 Cable contract over phone with the customer support.
As I moved abroad, I expected that my contract would be cancelled within 2 weeks, however I still received an invoice for the month of March and when i check MyVodafone it says that my contract is valid until June, which it shouldn't.
How can I go about making sure that this is taken care of and that I do not need to pay the invoices for March, April and May?
Thanks in advance.
Cable
am 20.04.2021 17:20
Hi OscarLo,
that date is correct. The period of notice for termination when moving to a non-served area is 3 months. This is regulated in the Telecommunications Act.
Best regards
Lars