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I Have Left Germany and Returned Hardware but Contract is Still Active
RichGoneByeBye
Smart-Analyzer
Smart-Analyzer

Hello all!

I was living and working in Berlin for a time but due to unforseen circumstances I had to return back to the UK. I hired a German speaker to write me a letter  asking for the contract to be cancelled which she did and I received an email back from Vodafone with the address to which I should send the hardware.

 

On my final day I sent the hardware back and thought all was fixed. I see online however that my contract is still active and is not due to terminate for another year.

 

I need to fix this urgently as I'm no longer in Germany, my German bank account is about to be closed and the flat is already let to a new person --  I don't want them browsing the Internet in my name!

 

Any guidance/assistance would be much appreciated.

 

Of course my situation is made more difficult by the fact that I am not a German speaker.

 

Thanks for any help,

Richard

10 Antworten 10
Stephan
Moderator:in
Moderator:in

Hi RichGoneByeBye,

 

yes. the invoice id will be fine.

 

Regards

Stephan

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