Behoben Kempten: Ausfall TV und Radio über Kabel
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Behoben Kempten: Ausfall TV und Radio über Kabel
TV: Kabelfernsehen wird Mietersache. Jetzt handeln!
Deine Störung ist nicht dabei? Dann nutz unseren Störungsfinder!
Frage
Antwort
Lösung
am 17.04.2021 22:40 - zuletzt bearbeitet am 19.04.2021 12:05 von Nancy
According to my contract, my monthly cost is 29.99 euros. As you can see in the attachment, I paid this amount last month. But I paid more this month. I called customer service, they said 50 euros according to my contract. How it is changed without information to me?
Edit: @ayse02 Please do not post personal information publicly.
am 18.04.2021 00:19
Has the new customer discount for the first six months expired? After that, the contract costs the regular list price. You can find the details in your order confirmation.
You can also find everything itemized on your invoice.
am 19.04.2021 12:09
Hello ayse02,
first of all, please take a look at your order confirmation. In your customer portal you will find your invoices for retrieval. The individual items are also broken down there.
Have you already looked at this?
Best regards
Nancy