Böblingen: Ausfall Telefonie und Internet über Mobilfunk
Blaustein: Ausfall Telefonie und Internet über Mobilfunk
TV: Kabelfernsehen wird Mietersache. Jetzt handeln!
Deine Störung ist nicht dabei? Dann nutz unseren Störungsfinder!
Böblingen: Ausfall Telefonie und Internet über Mobilfunk
Blaustein: Ausfall Telefonie und Internet über Mobilfunk
TV: Kabelfernsehen wird Mietersache. Jetzt handeln!
Deine Störung ist nicht dabei? Dann nutz unseren Störungsfinder!
Frage
Antwort
Lösung
am 03.12.2020 18:05
Hello,
I asked a question through contact email but I got email back to use forum.vodafone.de to get help.
My problem is I wanted to change my tariff to a bigger one but somehow it extended my contract. My contract was already close to the end. I will use my right to cancel with the form but I wanted to be sure that this is not a mistake.
If you try to lower your contract, I can understand the extension of the contract but I put on a higher one and even I pay more money, you push me to pay me more. It's good that I can cancel it but still this shouldn't be this way, it makes me scared to use vodafone services why you need contract extensions on this case?
Kind regards,
Kerem
Gelöst! Gehe zu Lösung.
am 05.12.2020 18:01
Hello Kerem,
when you upgrade, the runtime always restarts with 24 months. There are no exceptions, I'm sorry.
Regards
Grit
03.12.2020 18:17 - bearbeitet 03.12.2020 18:18
Contracts have a minimum contract duration - including an upgrade.
am 05.12.2020 18:01
Hello Kerem,
when you upgrade, the runtime always restarts with 24 months. There are no exceptions, I'm sorry.
Regards
Grit