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TV: Kabelfernsehen wird Mietersache. Jetzt handeln!
Deine Störung ist nicht dabei? Dann nutz unseren Störungsfinder!
25.01.2020 16:25 - bearbeitet 25.01.2020 16:30
Hello dear Community,
I have a "Red Internet & Phone 200 Cable" contract (started last February) with an option to downgrade speed before the end of 12-months period and pay less for the next 12-months:
"Nach Ablauf von 12 Monaten können Sie kostenlos zu den Tarifen Red Internet & Phone 100 Cable für 34,99 Euro monatlich oder Red Internet & Phone 50 Cable für 29,99 Euro monatlich wechseln."
I would like to switch to "Red Internet & Phone 50 Cable", but I don't see such an option in MeinVodafone cabinet.
Can somebody here help me with that?
Thank you in advance!
Best regards,
Xena
Gelöst! Gehe zu Lösung.
am 27.01.2020 20:59
Hi xenav,
thanks for the pm.
The change to 50 MBit/s will effective on February 2nd. You will also get an confirmation for that.
Regards
Stephan
am 26.01.2020 14:31
Hi xenav,
you've come to the right place. Send me your customer number, name, date of birth and address in a private message.
Then reply again here in the post.
Regards
Thomas
am 26.01.2020 19:17
Hi @Thomas ,
Thanks for a quick reply!
Please find all the details in a private message I've just sent you.
Best regards,
Xena
am 27.01.2020 20:59
Hi xenav,
thanks for the pm.
The change to 50 MBit/s will effective on February 2nd. You will also get an confirmation for that.
Regards
Stephan
am 27.01.2020 21:53
Thank you for the help! 🙂
am 28.01.2020 15:51
Hi xenav,
you are welcome.
Since the request is solved, I'll close this thread
Regards
Stephan