TV: Kabelfernsehen wird Mietersache. Jetzt handeln!
Deine Störung ist nicht dabei? Dann nutz unseren Störungsfinder!
TV: Kabelfernsehen wird Mietersache. Jetzt handeln!
Deine Störung ist nicht dabei? Dann nutz unseren Störungsfinder!
Frage
Antwort
Lösung
am 24.11.2020 21:30
Hi,
I have a Internet-TV-Phone package from Vodafone from past 5 years. I would like to discontinue with my TV subscription as its not being used frequently.
I would like to know what process I need to follow to cancel my TV subscription and continue with my Internet & Phone package.
Also if I discontinue my TV subscription what would be my new monthly charges.
Thanks,
Felix
am 25.11.2020 11:26
Hi FelixAntick,
with the cancellation, the TV fees and the associated discount on the Internet bill no longer apply. What remains is the Internet contract at 39,99 Euro per month.
Regards
Stephan
am 25.11.2020 13:46
Hello Yeam,
Thanks for the quick response.
I would like to know the below points
1) My current monthly charge
2) Discounts that I am getting now
3) Discounts that would be discontinued if I cancel my TV subscription
Thanks,
Felix
am 26.11.2020 16:01
Hi Felix,
for TV you currently pay 19,99 Euro. Additionally you get a 5 Euro discount on your internet & phone bill. Both would be cancelled and you would pay 39,99 Euro for internet & telephone instead of 54,98 Euro for everything.
Best regards
Lars
am 26.11.2020 17:58
Hi Team,
thansk for the detailed information. I would like to discontinue my TV package starting from January 2021.
kindly advise where and how I can place this discontinuation request.
Thanks,
Felix
am 01.12.2020 01:22
Hi Team,
Awaiting response on my query on how to request the disconnection of my TV services.
Thanks,
Felix
am 01.12.2020 16:06
Hi FelixAntick,
we managed the Cancellation for the TV-package for you. The contract will expire to the end of the contraction term in 11 April 2021.
You'll also get a written confirmation for that.
Regards
Stephan