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Contract
Isaac1
Smart-Analyzer
Smart-Analyzer

Dear Mrs or Mr,

 

I tried to contact Vodafone per mail but I was told to come here.

So here is my message again:

 

I arrived in Münich last year. And the owner of my WG made an internet contract into my name with you whithout asking me.

Therefore there is a contract under my name but I never signed anything.

I guess he did that so he could pay less and then cancel the contract when I would leave Germarny one year after.

I left Germany already and he is asking me to cancel the contract because it seems that he can do a contract into someone else name's but not cancel it.

 

I do not know what to do but I'm pretty sure I can't keep the contract while not living in Germany anymore.

 

 

Isaac Bernardino Dinis

 

 

 

 

 

 

5 Antworten 5
Thomas
Moderator:in
Moderator:in

Hi Isaac1,

 

you've come to the right place. Send me your customer number, name, date of birth and address in a private message.

 

Then reply again here in the post.

 

Regards

Thomas

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Thanks for your reply.

I sent you the informations.

Isaac

Thomas
Moderator:in
Moderator:in

Hi Isaac1,

 

when did you leave Germany? I need the exact date.

 

Regards

Thomas

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Hi Thomas,

I left the 28th of September 2019.

Regards

Isaac

Thomas
Moderator:in
Moderator:in

Hi Isaac1,

 

we handled the resignation. You will receive a confirmation by e-mail.

 

Regards

Thomas

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