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Contract termination
Maud1
Smart-Analyzer
Smart-Analyzer

Hi, 

 

I have moved out of Germany mid-June and I have therefore sent the termination letter to vodafone for the Kabel Contract, I have as well sent out the Abmeldung per Post as requested when I went to the Vodafone Shop. 

I already paid the 3 months to Vodafone. I have sent out the internet box to vodafone and it was received by Vodafone on June 16th, 2020. Following these steps, I still have not received per email the confirmation of my Contract termination. Can you please check it and confirmed me by email the Contract termination? 

Thanks,

 

7 Antworten 7
Stephan
Moderator:in
Moderator:in

Hi Maud1,

 

welcome here in our Community.

 

We can have a look on that. Please send me a private message with the following information:

 

your name

your address

date of birth

your customer number

the link of this thread

 

Please reply here when you have sent the private message.

 

Regards

Stephan

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Hi Stephan, 

 

Thanks for your reply. 

 

I have sent you the requested information via private message.

 

Thanks in advance for your feedback. 

Best regards, 

Maud

Stephan
Moderator:in
Moderator:in

Hi Maud1,

 

thanks for your pm.

 

The cancellation was already confirmed on 17 June. Since you had already moved, you probably did not receive the confirmation.

 

Please send me your email-address via private message. We'll send you a copy.

 

Regards

Stephan

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Hi Stephan, 

 

Thanks for the feedback. 

 

I have sent you my email's via PM, can you please send me the confirmation? 

 

Many thanks, 

Best regards, 

Maud

Tina
Ex-Moderator:in
Ex-Moderator:in

Hello Maud1,

 

I've left your e-mail address. You have to confirm it. You got an e-mail about that. Get back to me as soon as you've done that.

 

Best regards

Tina

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Maud1
Smart-Analyzer
Smart-Analyzer

Hi Tina, 

 

I have confirmed my email address. Can you please send me per email the Kündigungsbestätigung? 

 

Many thanks, 

Best regards, 

Maud 

Tina
Ex-Moderator:in
Ex-Moderator:in

Hello Maud1,

 

I've sent you the confirmation now.

 

Best regards

Tina

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