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TV: Kabelfernsehen wird Mietersache. Jetzt handeln!
Deine Störung ist nicht dabei? Dann nutz unseren Störungsfinder!
Frage
Antwort
Lösung
am 08.07.2020 10:23
Hi,
I have moved out of Germany mid-June and I have therefore sent the termination letter to vodafone for the Kabel Contract, I have as well sent out the Abmeldung per Post as requested when I went to the Vodafone Shop.
I already paid the 3 months to Vodafone. I have sent out the internet box to vodafone and it was received by Vodafone on June 16th, 2020. Following these steps, I still have not received per email the confirmation of my Contract termination. Can you please check it and confirmed me by email the Contract termination?
Thanks,
am 09.07.2020 09:28
Hi Maud1,
welcome here in our Community.
We can have a look on that. Please send me a private message with the following information:
your name
your address
date of birth
your customer number
the link of this thread
Please reply here when you have sent the private message.
Regards
Stephan
am 09.07.2020 10:10
Hi Stephan,
Thanks for your reply.
I have sent you the requested information via private message.
Thanks in advance for your feedback.
Best regards,
Maud
am 09.07.2020 13:33
Hi Maud1,
thanks for your pm.
The cancellation was already confirmed on 17 June. Since you had already moved, you probably did not receive the confirmation.
Please send me your email-address via private message. We'll send you a copy.
Regards
Stephan
am 10.07.2020 14:09
Hi Stephan,
Thanks for the feedback.
I have sent you my email's via PM, can you please send me the confirmation?
Many thanks,
Best regards,
Maud
am 12.07.2020 09:36
Hello Maud1,
I've left your e-mail address. You have to confirm it. You got an e-mail about that. Get back to me as soon as you've done that.
Best regards
Tina
am 13.07.2020 19:48
Hi Tina,
I have confirmed my email address. Can you please send me per email the Kündigungsbestätigung?
Many thanks,
Best regards,
Maud
am 14.07.2020 11:49
Hello Maud1,
I've sent you the confirmation now.
Best regards
Tina