TV: Ausfall TV-Sender Heimatkanal über Sky-Geräte
TV: Kabelfernsehen wird Mietersache. Jetzt handeln!
Deine Störung ist nicht dabei? Dann nutz unseren Störungsfinder!
TV: Ausfall TV-Sender Heimatkanal über Sky-Geräte
TV: Kabelfernsehen wird Mietersache. Jetzt handeln!
Deine Störung ist nicht dabei? Dann nutz unseren Störungsfinder!
Frage
Antwort
Lösung
am 26.08.2019 09:38
Gelöst! Gehe zu Lösung.
am 27.08.2019 21:54
Hi lukag,
I've adjusted your resignation. According to the telecommunication law the contract ends on 30.11.2019. You will receive a new confirmation by e-mail shortly. Do you have any further questions?
Best regards
Lars
26.08.2019 12:42 - bearbeitet 26.08.2019 12:45
Hi @lukag,
Every contract has a contract period, within you can terminate it. When your contract period ends regular in April 2020 then you only could terminate those contract to April 20xx (with notice period in mind).
May I ask why do you terminated the contract exactly?
am 26.08.2019 13:17
Hey @Mav1976 thanks for answering.
I'm travelling around at the moment and will deregister (Abmelden) in the next few days since I will not be in Germany for a longer period. I'm not using Vodafone services since end of June 2019. That's why I want to terminate my contract and return the router to Vodafone.
Isn't there an option to decrease the amount in case I send you Abmeldung?
Thanks,
Luka
am 26.08.2019 19:32
HI Luka,
do you completely unsubscribe from Germany? Where is the new registration address? Also abroad or in Germany?
Best regards
Lars
am 27.08.2019 18:41
Hi @Lars
I'm moving back to my home country and then I will travel around the world. I will not be in Germany anymore.
I have deregistered today with 1st of September 2019. I can send Abmeldung if needed.
Looking forward to hearing back from you!
Luka
am 27.08.2019 19:49
Hi lukag,
ok, with the deregistration we can terminate the contract according to telecommunication law.
Please send me your customer number, name, address (current and future postal address abroad), date of birth and a photo of the "Abmeldung" by private message. Please contact me here in the thread as soon as you have sent the PM.
Best regards
Lars
am 27.08.2019 20:07
Hi @Lars ,
Thank you so much for your help!
I sent you a private message.
Thank you in advance,
Luka
am 27.08.2019 21:54
Hi lukag,
I've adjusted your resignation. According to the telecommunication law the contract ends on 30.11.2019. You will receive a new confirmation by e-mail shortly. Do you have any further questions?
Best regards
Lars
am 27.08.2019 21:59
am 28.08.2019 15:46
Hi Luka,
thank you very much for the nice feedback. I was happy to help you.
I close the thread with it. I wish you much success and a lot of fun for the future.
Best regards
Lars