TV: Kabelfernsehen wird Mietersache. Jetzt handeln!
Deine Störung ist nicht dabei? Dann nutz unseren Störungsfinder!
TV: Kabelfernsehen wird Mietersache. Jetzt handeln!
Deine Störung ist nicht dabei? Dann nutz unseren Störungsfinder!
Frage
Antwort
Lösung
am 11.02.2019 21:20
Hi there,
I will leave the EU in one month. I want to terminate the cable internet contract. contacted support but they suggested to write in the community forum. Have no idea why. Please support me somebody. Thank you!
am 12.02.2019 12:34
Hello ioganegambaputi,
you should write here, because we can answer you in english.
I will gladly take care of the termination of your contract. If I have all the necessary data from you, I will do so according to the Telecommunications Act (moving date + 3 months). Therefore I need some data from you. Send me in a private message your name, the current address, the new address, the customer number, the moving date and your date of birth. Then send me a message here in the thread.
Regards
Grit
am 12.02.2019 12:51
Thank you for your answer. I sent you all the details in PM.
am 13.02.2019 08:53
Hello ioganegambaputi,
i have stopped the termination, the contract will be terminated on 16.05.2019. Since you can't give me a new address, the cancellation confirmation will be sent to the connection address.
Regards
Grit