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Contract termination
ioganegambaputi
Netzwerkforscher
Netzwerkforscher

Hi there,

I will leave the EU in one month. I want to terminate the cable internet contract. contacted support but they suggested to write in the community forum. Have no idea why. Please support me somebody. Thank you!

3 Antworten 3
Grit
Ex-Moderator:in
Ex-Moderator:in

Hello ioganegambaputi,

 

you should write here, because we can answer you in english.

 

I will gladly take care of the termination of your contract. If I have all the necessary data from you, I will do so according to the Telecommunications Act (moving date + 3 months). Therefore I need some data from you.  Send me in a private message your name, the current address, the new address, the customer number, the moving date and your date of birth. Then send me a message here in the thread.

 

Regards

Grit

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Thank you for your answer. I sent you all the details in PM.

Grit
Ex-Moderator:in
Ex-Moderator:in

Hello ioganegambaputi,

 

i have stopped the termination, the contract will be terminated on 16.05.2019. Since you can't give me a new address, the cancellation confirmation will be sent to the connection address.

 

Regards

Grit

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