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Contract cancellation
RobertPopescu
Smart-Analyzer

Hello,

 

I would like to cancel my contract due to the internet speeds consistently being lower than the minimum advertised. I've already sent a cancellation letter by post but I've been advised to seek guidance on the forum. Can anyone help me with that?

 

Thank you

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5 Antworten 5
pRo-Marco
Moderator

Hi RobertPopescu,

 

let us prove the connection. Please send me your name, address, day of birth and customer number by PN. Please also let me know here if you have sent the message.

 

Kind regards

Marco



Netz-Assistent How To Hilfe !

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Unaufgeforderte PNs werden nicht beantwortet - Bitte erstellt einen Thread. Die Community hilft!
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RobertPopescu
Smart-Analyzer

Hello,

 

Thank you for the support. In the meantime I got in contact with Vodafone on Facebook. They were able to confirm the problem and the fact that there is no planned solution at the moment. They opened a ticket and advised me to send another cancellation letter with reference to the ticket. I hope it will get cleared up this time.

 

Best regards,

Robert Popescu

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pRo-Marco
Moderator

Hi RobertPopescu,

 

thank you for the reply. I hope everything will work as you wish. Can I close the thread?

Kind regards

Marco



Netz-Assistent How To Hilfe !

Bewertet hilfreiche Beiträge mit Likes und Sternen!
Unaufgeforderte PNs werden nicht beantwortet - Bitte erstellt einen Thread. Die Community hilft!
#bleibtgesund

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RobertPopescu
Smart-Analyzer

Hello,

 

Yes, you can close the thread.

Thank you for the support.

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Claudia
Moderatorin

Hello RobertPopescu,

 

alright Smiley (fröhlich). We wish you Happy Holidays.

 

Kind regards,

Claudia

Alles Easy How To Hilfe !
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